FAQ

 

 

We would love to hear from you. Please contact us!

 Website: www.ps348.com

On Facebook: https://www.facebook.com/ps348apparel/

Instagram: https://www.instagram.com/ps348apparel/

 By Email:  info@ps348.com 

 

 

FAQ's

How long will it take to receive my order?

All orders will be shipped within 7-10 business days.  Free Shipping on orders over $50.

 

Sales Tax

Do we charge sales tax?

Yes, we are required to charge the Arizona sales tax on orders shipped to addresses within Arizona. Otherwise, we do not charge sales tax.

 

Shipping

When will I receive my order?

Please allow 7-10 business days to receive your tracking number and shipping confirmation.

 

How will my order be shipped?

You now have the option to select your preferred method of shipping. Shipping can range from regular First-Class Mail, Priority mail, UPS or FedEx.

When we are running a FREE-Shipping promo the code will be automatically added to orders over $50.00. You will see this after you enter all of your contact information. Your order will be shipped First-Class Mail with tracking and can take 1-6 days after tracking number has been sent.

Currently we only ship within the United States and the U.S. territories. If you live in Alaska and Hawaii or any of the US territories the cost of your shipping will be the USPS Priority Flat Rate.

Please email info@ps348.com if you live outside of the United States and you are interested in placing an order.

 

Returns, Cancellations and Exchanges

All sales are final unless product arrives with a manufacturing defect. Please email us at info@ps348.com within 24 hours of receiving your order. Please allow 24-48 business hours for a reply.

We are not responsible for packages after we drop them off at the post office. We will provide a tracking # once your item has shipped.

 

Gift Cards

How to Use
Your Gift Card must be redeemed at www.ps348.com or in person at vending events. The Gift Card is good for any of our Faithwear or other collections on the website. The Gift Card can not be used for custom orders. The Gift Card can be emailed to another recipient to use. Please forward the email that you received and they may use it on our website.
Expiration
Your Gift Card will expire when the “valid thru” date printed on the email has passed. The funds in the Gift Card Account do not expire. You will not be able to use your Gift Card after the expiration date; however, you may request one replacement Gift Card with a 30-day extension at no cost to you by following the procedures in the paragraph labeled “Card Replacement”.
Card Replacement
If you need to replace your Gift Card for any reason, please email us at info@ps348.com to request a replacement Card. You will be required to provide personal information which may include your full name, transaction history, and other relevant information.
Fee Schedule
The Gift Card has no fees after purchase.
Amendment and Cancellation
We may amend or change the terms and conditions of this Agreement at any time at any time, subject to applicable law. You will be notified of any change in the manner provided by applicable law prior to the effective date of the change. However, if the change is made for security purposes, we can implement such change without prior notice. We may cancel or suspend your Gift Card or this Agreement at any time for any reason (for example, if we suspect fraud or unauthorized activity on your Gift Card Account), subject to applicable law.

Customer Service
For customer service or additional information regarding your Gift Card, please contact us at: info@ps348.com. Please 24-48 business hours to receive a reply.

 

 

 

Vendor opportunities/Wholesale orders

We are interested in coming to support your events. Please email us at info@ps348.com about your event.

 

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